Getting Started 2

• Welcome to Retailboon
• Retailboon Web and App set up | Guest and Admin Modules

Signing up and Logging In 4

• Signing up and Logging In
• Adding a New Store
• Initial Steps
• Forgot Password

My Account 7

• Organization Profile
• SMS pack
• Plans & Subscriptions
• My Cards
• Invoice

View all 7

Walk-In & Reservation Management 6

• Dashboard Walk-In & Reservation
• Reservation Data + Other Dashboard features
• Add Guest
• Walk-in & Reservation Settings
• Guest History

View all 6

Table & Alert Management (For Food, Dining, Drinks Organizations only) 8

• Build Floor Plan (Web)
• Settings (Web Only)
• Updating Table Status
• Assigning Walk-In Guests to Tables (Tablet app / Staff app functionality only)
• Assigning a Staff to a Table

View all 8

Point-of-Sale (Items & Services) 11

• Creating and Managing Items
• Stock Tracking and Inventory Management
• Creating and Managing Services
• Assigning Services to Staff
• Image Library

View all 11

Point-of-Sale (Order Management) 7

• Order Dashboard
• Order Types and KOTs
• Checkout
• Transactions
• Accounts

View all 7

Staff App 8

• Setup and Login
• Profile and Settings
• Clock In/Out and Hours
• Add Order - Food/Dining & Food/Drink Org. Type
• Table Requests - Food and Dining & Food and Drink Orgs.

View all 8

Chatbot Setup 3

• Missed You Bot - Setup
• Special Occasion Bot - Setup
• FAQ Bot - Setup

Chatbot Settings 3

• Missed You Bot- Settings
• Special Occasion Bot - Settings
• FAQ Bot - Settings

Chatbot Chat Screens 3

• Missed You Bot- Chat Screens
• Special Occasion Bot - Chat Screens
• FAQ Bot - Chat Screens

Chatbot - Dashboards 3

• Missed You Bot - Dashboard
• Occasion bot - Dashboard
• FAQ Bot - Dashboard

Waitlist 6

• Self Check-in (For Food, Dining, Drinks Organizations only)
• Self Check-in (Other Organizations)
• Live Waitlist Link
• Reservation URL Link
• Cancel Reservation Link

View all 6

Guest Waiting Notification 1

• Notification SMS