General Settings

  • User can add/change the settings of the organization by selecting the Settings option on the home page.




  • User can add the Services that they would like to offer to guests which they can select at the time of adding the guest to the Waitlist / Reservation.
  • User can select the Marketing Preference for their organization.
  • Selected Marketing Preference options activated by the user will be shown in a form sent to guests where they can select how they learned about user's organization.
  • User will be able to see the marketing option(s) selected by guests on the Dashboard of the Waitlist system that will allow user to keep track of marketing tools that have been helping and not helping people learn about their organization.


Adult & Children (Only for Restaurant - Organization Type)


  • User can select if they would like to see children count separately or not in their bookings. 


Language


  • The SMS/App Interface Language option will allow user to pick your preferred interface and text language.
  • The Your Language drop down shows the current interface language for user's organization. It is defaulted to English.
  • The Additional Language drop box allows user to add more languages to their organization that allows guests as well as staff to view the interface in a different language.
    We are in the process of adding additional languages at this time
  • User can select the language for the texts using the SMS Template drop down. The templates for Check-In, Reminder, and Custom texts are already provided to the user.




Open Hours
  • Admin can set open/close time slot for their business. 


Off Days

  • User can set particular days they are closed using the Off Days section.
  • User can select the date from the calendar in the Off Days section to select the day the organization will be closed and then set the message they would like to display to guests when they attempt to book on that particular day.



Walk- In

  • Each guest is assigned a guest rank once they are added to the Walk-In. 


  • Select the guest rank using the Reminder threshold that will send the notification to the guest of their up gradation in case any guest(s) do not show up.


  • User can change the text format and update it to their liking.


  • User can simply update the Check-in, Reminder, and Custom text to their liking.







Reservation 

  • User can set reservation on/off on for a particular day.


  • By setting a date and time in the left panel and then selecting one in the right will allow the user to have a date range. User can then select On or Off depending on if they want to keep reservations open or closed for that date range respectively. 





  • Advance booking days = User can set advance booking days. If they select 30 days, then guests will be able to book 30 days in advance. 

  • Reminder = User can set reminder for guests. If they select 1 day, a text will be sent on guest's registered phone number a day before the reservation as a reminder.

  • Reservation form = Reservation form public link is a URL that can be used by the user to provide to guests where guests can book a reservation themselves.