- User can click on "Chats" tab, and they shown the chat screen
- Click / tap on the "Filter" icon. A pop-up box opens, and the user can see the two options: 1."Status" Dropdown 2."Date" dropdown
Please note: We don't reward using FAQ Bot as it is showing all the chats that happen using the FAQ Bot that is placed on the Kyobee website.
- User can click on the "Date" dropdown to select a date range
- User can search by a name
- User can update status (but note that we don't reward in FAQ Bot, it is just the same UI as other chats).
- User can click on the "Username" dropdown, and the user can see the following options: 1. "Mute toggle button" 2. "Past Visits" 3. "Engagements"
- User can see the added tags to the guest
- Before the warning pop-up message appears, the user can click on the sending icon, and the user with the admin privileges can start a chat with the user.
- When the user clicks on the "I Understand" button in the warning pop-up box, the user can start the conversation.
- User can type the page number in the go-to-page search bar and jumped to particular page
- User can use pagination to change the pages of chat
