FAQ Bot - Dashboard
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Created by: JENIS SHAH
Modified on: Wed, 3 Apr, 2024 at 12:11 AM
- The User can show the Dashboard screen after all of the settings have been completed and Dashboard data has been updated, depending on the user chat conversation
- User can click on the "Dashboard" tab and be shown the following sections: 1. Filter date from and to dropdown 2. Missed You Bot Analytics 3.Performance Report
- The user can click on the "From" and "To" dropdowns; the calendar opens; the user can click any date; and the data has been changed in accordance with the dates.
- User can see the different types of data: 1) Total Engagement 2) Dropout 3) Conversion 4) Avg. Conversation time
- User can hover over any data box to see a message appear on the screen.
- User can see the categories and customers data indicated by a line chart
- User can see the different types of options: 1. Engaged but dropped out; 2.Reward Redeemed 3. Engage and Reward 4.Reward Expired
Jenis is the author of this solution article.
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